Refund Policy

Last updated: October 6, 2026

We want every guide to be useful for your trip. If it is not, tell us.

When you can get a refund

You can ask for a refund within 14 days of purchase if:

  • the guide is materially different from how its product page describes it

  • the guide has an error that affects your plan and we cannot correct it

  • you were charged twice, or the file does not download or open

When we usually cannot refund

We usually cannot refund if you changed your plans or your mind after downloading, or for changes in fees, schedules or conditions that happened after the date the guide was last verified. That date is shown inside each guide.

How to ask

Email lapatripscr@gmail.com with your order number, the email address you used to buy, and what went wrong. We reply within 3 business days. Approved refunds go back to your original payment method through Lemon Squeezy and can take several business days to appear.

Payments

Payments are processed by Lemon Squeezy as merchant of record. If you contact them first, they may handle your request under their own terms.